Solutions

PerformInsight offers two distinct performance management solutions

1. Workforce Performance Management Solutions
2. Health & Disease Management Solutions

1. Workforce Performance Management Solutions

We develop performance solutions that are specific to each customer’s needs. Whether it is a Fortune 100 company that is undergoing an enterprise-wide transformation or a $20M manufacturer that needs to implement best practices with its sales force, we understand their strategic objectives and can design customized workforce performance solutions. And we transfer the knowledge to our customers so they can continue to improve well into the future.

PerformInsight solutions draw from three proprietary resources:

Performance Management System

Our unique performance management system ensures that employees know what they are supposed to do, how they are supposed to do it, how they are doing and what is in it for them by:

• Communicating performance expectations
• Tracking employee performance using observations as well as information drawn down from legacy CRM, time clock, QA and other systems
• Reporting results to employees and managers
• Reinforcing, recognizing and rewarding individuals’ successes
• Expanding the scope of programs to include new employee, distributor, supplier and other groups
• Providing a one-year record of performance observations that make up a rolling annual review for employees and managers
  

Performance Management Services

We work with our customers to identify key performance opportunities, develop the first generation of programs and train them to create the next generations of programs that address new challenges or performance upgrades. Services include:

• Identifying and prioritizing workforce performance management imperatives
• Understanding management and employee views on expectations, jobs, training, tools, coaching and reviews
• Evaluating current employee engagement, recognition/reward and loyalty programs
• Developing performance programs that ensure that employees deliver targeted results
• Training employees and managers to implement performance programs
• Transferring knowledge to customers so they can build and manage future performance programs

We are always available to continue to work with customers on difficult performance management challenges.

Knowledge Capital

We provide our customers with the information they need to be successful in continuing to build high-performance workforces well into the future. We are partnering and gathering knowledge capital from sources such as:

• Academic and research organization studies
• Customer-specific solutions
• Industry and function-specific cases
• Topic studies
• Best practices in performance management
• Customer-sponsored research

Whether customers apply our solutions on an enterprise-wide, business unit or more specific “pain point” basis, we will build effective bridges from strategies to results and continue to provide ongoing performance improvement benefits for years to come.

2. Health & Disease Management Solutions

PerformInsight is a pioneer in the idea of applying behavior-based performance management programs in managing health and chronic and high-risk disease states. We introduced the idea with leading health insurors and other disease management stakeholders over five years ago and have seen it take root in some of the nation’s largest health plans. Our health and disease management programs include all of the hallmarks of our cutting-edge workforce performance management solutions. In addition, our executives bring seamless expertise in health and disease management, incentive programs, performance management and other key success factors.

We recognize that each customer’s program is at a different point in the learning and implementation curve. We are ready to work in a variety of ways from identifying pilot programs that will demonstrate behavior-based solution returns to defining the path for adding programs that achieve expected results. In addition, we can develop and manage turnkey programs or simply provide our system to manage existing programs.